At Doctor Wash, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We collect personal information that you voluntarily provide when you:

• Book a service or request a quote

• Subscribe to our newsletter or promotions

• Contact us via email, phone, or web forms

This information may include: Name, Email address, Phone number, Billing and shipping addresses, Payment information (collected and processed by third-party payment processors), Vehicle information (e.g., make, model, and condition)

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our services

• To process transactions and send related information (such as appointment confirmations)

• To respond to inquiries and customer support requests

• To send promotional communications, special offers, and other updates (with your consent)

• To improve our website, services, and customer experience

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties in the following circumstances:

• Service Providers: We may share information with vendors and service providers who assist us in providing services, such as payment processors, web hosting companies, and marketing platforms.

• Legal Compliance: We may disclose your information to comply with legal obligations or respond to lawful requests from public authorities.

• Business Transfers: If Doctor Wash undergoes a business transition, such as a merger, acquisition, or sale of assets, your information may be part of the transferred assets.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. These technologies may collect non-personal information about how you interact with our site, including pages visited and time spent on the site. You can adjust your browser settings to refuse cookies if you prefer not to have them stored on your device.

5. Data Security

We use reasonable security measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

6. Your Choices

You can opt out of receiving promotional communications from us by following the instructions provided in those communications or by contacting us directly. You may also request to review, update, or delete your personal information by reaching out to us at the contact information provided below.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of those third-party sites. Please review their privacy policies before submitting your personal information.

8. Children’s Privacy

Our services are not directed at individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Doctor Wash

Email: drwash.bayarea@gmail.com

Phone: (408) 444-8276

Effective September 2024